Terms & Conditions
Laois Watch Works – Ireland
Last updated: 1 August 2025
Welcome to Laois Watch Works. These Terms & Conditions (“Terms”) govern your use of our website and the purchase of products and services from us. By using our website or placing an order, you agree to these Terms. Please read them carefully.
1. Company Information
Laois Watch Works
Located in: County Laois, Ireland
Operating within the European Union (EU)
Contact: admin@laoiswatchworks.com /+353 89 223 6467 / Portlaoise, Laois, Republic of Ireland
2. Products & Services
We offer:
Custom-built watches (designed and assembled per customer specifications)
Preassembled watches
Budget watches
Used/vintage watches
Watch components and parts
All products are described as accurately as possible. However, variations may occur due to screen display, supplier availability, or the handmade/custom nature of certain items.
3. Ordering & Payments
Orders are subject to acceptance and availability.
Prices are listed in Euro (€) and include VAT where applicable.
Payment must be made at the time of order via accepted payment methods displayed at checkout.
We reserve the right to refuse or cancel an order for reasons including product unavailability, pricing errors, or suspected fraud.
4. Custom Orders
Custom-built watches are made to customer specifications and may have longer lead times.
Once production has begun, cancellations or changes may not be possible.
Custom items are non-refundable except in cases of defect or statutory rights under EU law.
5. Shipping & Delivery
We ship within Ireland, the EU, and internationally (where available).
Delivery times are estimates and may vary depending on location and courier services.
Risk of loss or damage passes to the customer once goods are delivered.
6. Returns & Right of Withdrawal
As per EU consumer protection laws:
You have the right to withdraw from non-custom purchases within 14 days of receiving your order, without giving any reason.
To exercise this right, you must notify us in writing (email or post).
Returned items must be unused, in original packaging, and in resalable condition.
Refunds will be issued within 14 days of receiving the returned goods.
Exclusions: Custom-built watches, worn/used items, and certain components may not be eligible for return except where faulty.
7. Warranty & Condition of Goods
New products are sold with the applicable statutory warranty under Irish and EU law.
Used/vintage watches are sold “as described” and may have signs of wear; these are detailed in product listings.
Modifications or improper use void any warranty.
8. Components & DIY Use
Components sold are intended for competent assembly or repair.
Laois Watch Works is not liable for damage caused by incorrect installation or handling of components.
9. Liability
To the fullest extent permitted by law, Laois Watch Works shall not be liable for indirect, incidental, or consequential damages.
Nothing in these Terms excludes liability for fraud, death, or personal injury caused by our negligence.
10. Intellectual Property
All content displayed on this website, including but not limited to text, images, logos, graphics, and product descriptions, is the intellectual property of this site or its content suppliers and is protected by applicable copyright, trademark, and other intellectual property laws.
We are not affiliated with, endorsed by, or sponsored by any watch brands, including but not limited to Seiko, Rolex, Citizen, or any other trademarked brand mentioned or referenced on this website. All third-party brand names, logos, and trademarks remain the property of their respective owners and are used only to fairly describe compatible products or services. Any such use does not imply any relationship, endorsement, or affiliation.
Unauthorized use of any materials on this site may violate copyright and trademark laws and could result in legal action.
11. Privacy & Data Protection
We comply with the General Data Protection Regulation (GDPR). Please refer to our [Privacy Policy] for details on how we collect, store, and use your data.
12. Governing Law & Jurisdiction
These Terms are governed by the laws of Ireland and applicable EU legislation. Any disputes will be subject to the jurisdiction of the Irish courts.
13. Changes to Terms
We may update these Terms from time to time. Any changes will be posted on our website with the updated date. Continued use of our services constitutes acceptance of the new Terms.